Welcome to Ascend Esports! You agree to abide by the following terms and conditions when accessing or using our services. Please read them carefully.

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1. General Information

Ascend Esports operates as an esports academy providing training, tournaments, gaming facilities, and related services in Dubai, UAE. By engaging with our services, you acknowledge that you have read and understood these terms.

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2. User Eligibility

Participants must meet the minimum age requirement of 13 years. For individuals under 18, parental or guardian consent is mandatory.

Users must provide accurate and up-to-date information during registration.

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3. Academy Code of Conduct

All participants must adhere to the code of conduct, which includes respect for staff, peers, and property.

Disruptive, inappropriate, or illegal behavior is strictly prohibited and may result in immediate termination of services without a refund.

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4. Service Use

Gaming Packages: Users must pre-book gaming hours and adhere to scheduled time slots.

Facility Use: The academy’s equipment, rooms, and facilities must be used responsibly. Any damages caused intentionally or due to negligence will be chargeable to the user.

Streaming and Content Creation: Permission is required to use our facilities for live streams or content creation. Ascend Esports reserves the right to review and approve such activities.

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5. Payments and Refunds

All payments for services, including gaming packages and tournaments, are non-refundable unless specified otherwise.

Refunds, if applicable, will be processed within 14 working days.

Late or incomplete payments may lead to service suspension or cancellation.

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6. Tournaments and Events

Participation in tournaments or events requires prior registration and adherence to event-specific rules.

Ascend Esports reserves the right to disqualify participants for violating rules or engaging in unsportsmanlike behavior.

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7. Liability Disclaimer

Ascend Esports is not liable for personal injuries, lost belongings, or technical interruptions during service use.

Users engage with our services at their own risk and must follow all safety instructions provided by the academy.

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8. Privacy Policy

Personal data collected by Ascend Esports will be used solely for service provision and communication. We are committed to safeguarding your privacy and do not share information with third parties without consent.

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9. Intellectual Property

All content, branding, and materials associated with Ascend Esports are protected under intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

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10. Amendments to Terms

Ascend Esports reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes, and continued use of services constitutes acceptance of revised terms.

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11. Governing Law

These terms are governed by the laws of the UAE. Any disputes arising shall be subject to the exclusive jurisdiction of Dubai courts.

By using our services, you agree to these terms and conditions. If you have any questions or concerns, please contact us at [info@ascendesports.com]